NOTICE

Important Notice - Support information for Windows 11

Update : 22 Mar, 2022 NO:TP21005

Graphtec will inform you of the upgrade schedule of our products for "Windows 11" announced by Microsoft.
Please kindly note that the schedule and versions may change. We will inform as things progress.

* We will not be supporting models / software / applications / drivers not listed below.
* We will inform the updates as soon as we can confirm the operation of each products.
When using products before our announcement, please do so at your own risk and note that they will not be covered by the warranty.

Cutting Plotters

Product Version to correspond Model Upgrade schedule
Cutting Plotter Driver Ver.4.00 FC9000 / CE7000 / FCX2000 / FCX4000 / FC8600 / CE6000Plus / CE6000 / FC2250 / FC4500 / CE LITE-50 Processed
Plotter Controller
(CE6000)
Ver.1.51A CE6000Plus / CE6000 Processed
Plotter Controller
(FC8600 / FC8000)
Ver.1.50C FC8600 Processed
Plotter Driver
(CE7000-130AP / CE6000-120AP)
Ver.10.30 CE7000-130AP / CE6000-120AP Processed
Cutting Master 4 Ver.4.00 FC9000 / CE7000 / FCX2000 / FCX4000 / FC8600 / CE6000Plus / CE6000 / FC2250 / FC4500 / CE LITE-50 Processed
Graphtec Pro Studio / Plus / Rhinestone / Auto Nesting Ver.3.40 FC9000 / CE7000 / FCX2000 / FCX4000 / FC8600 / CE6000Plus / CE6000 / FC2250 / FC4500 / CE LITE-50 Processed
iMark Plus - F-MARK2 Processing
Silhouette Studio (64bit)
(Standard / Designer / Designer Plus / Business)
Ver.4.3.284 CE LITE-50 Processed
Firmware Update Tool Ver.3.00 FC9000 / CE7000 / CE7000-130AP/ FCX2000 / FCX4000 / FC8600 / CE6000Plus / CE6000 / CE6000-120AP / FC2250 / FC4500 / CE LITE-50 Processed

Label products

Product Version to correspond Model Upgrade schedule
LCX603 Driver Ver.2.20 LCX603 Processed
DLC1000 Driver Ver.2.30a DLC1000 Processed
Cutting Master for DLC Ver.1.0.304 DLC1000 Processed

Scanners

*We have confirmed that there is a problem with Windows 11 that prevents connection to the scanner when connected over a LAN.
Please refer to the problem description and workaround.

Product Version to correspond Model Upgrade schedule
Scanning Master Pro Color Ver.8.70 CSX550 / CSX530 Processed
TWAIN Driver Ver.8.70 CSX550 / CSX530 Processed
Network Utility
(+GXUPTP.DLL)
Ver.2.70 CSX550 Processed
Scanning ARTS 2 for WIN Ver.3.50 CSX550 / CSX530 Processed

Instrument products

Product Version to correspond Model Upgrade schedule
GL100_240_840-APS
Standard Mode
Ver.1.31 GL100 / GL240 / GL840 / GL220 / GL820 Processed
GL100_240_840-APS
Easy Mode
Ver.1.31 GL100 Processed
GL100-Network_Config Ver.1.04 GL100 Processed
GL-Connection Ver.2.53 GL7000 / GL220 / GL820 / GL900 / GL240 / GL840 Processed
GL-Config
(GL7000)
Ver.1.01 GL7000 Processed
GL980_2000-APS Ver.1.04 GL980 / GL2000 Processed
GL10-APS Ver.1.02 GL10 Processed
GLT400SettingApp Ver.1.02 GLT400 Processed
DownloadApp Ver.1.01 GLT400 Processed
USB Driver Ver.2.03 All Processed

Customer Support

Please contact us from following link for any inquiries.
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